Privacy Policy

1. Introduction

Bukku ("we", "our", or "us") operates the website at getbukku.app and provides scheduling and booking services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information

When you create an account, we collect your email address, full name, phone number, WhatsApp number, and service details (service type, service name, pricing, bio).

Booking Information

When a customer makes a booking, we collect their name, phone number, and any notes they provide. We also store booking dates, times, and payment status.

Waitlist Information

If you join our waitlist, we collect your email address and the source of your signup.

Usage Data

We use Vercel Analytics and Speed Insights to collect anonymous usage data such as page views and performance metrics. No personally identifiable information is collected through these services.

3. How We Use Your Information

• To provide and maintain the booking platform
• To send booking confirmations and reminders via email
• To process and display your public booking page
• To communicate with you about your account and our services
• To prevent fraud and ensure platform security
• To improve our services based on anonymous usage patterns

4. Data Storage and Security

Your data is stored securely using Supabase (hosted on AWS infrastructure) with row-level security policies. We use encrypted connections (HTTPS) for all data transmission. Authentication is handled by Supabase Auth with industry-standard security practices.

5. Third-Party Services

We use the following third-party services that may process your data:

• Supabase — database and authentication
• Vercel — hosting, analytics, and speed insights
• Resend — transactional email delivery

Each service has its own privacy policy governing how they handle data.

6. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data as necessary to provide our services (e.g., displaying your name on your public booking page, sending booking details to your customers via email).

7. Your Rights

You have the right to:

• Access and download your personal data
• Correct inaccurate information in your profile
• Delete your account and associated data
• Withdraw consent for data processing

To exercise any of these rights, contact us at hello@getbukku.app.

8. Cookies

We use essential cookies for authentication and session management. We do not use advertising or tracking cookies. Vercel Analytics uses cookieless tracking.

9. Children's Privacy

Bukku is not intended for use by anyone under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@getbukku.app.